The Satisfied Patient

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Overview
In this segment hear attorney James W. Saxton, from Stevens & Lee law firm in Lancaster, Pennsylvania, discuss his new book, The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service.

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Presenters

Comments

Overview
In this segment hear attorney James W. Saxton, from Stevens & Lee law firm in Lancaster, Pennsylvania, discuss his new book, The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service.